Option 1 — Delete from within the app (instant)
- Log in to Podium at app.podium.co.ke
- Go to Settings → Account
- Select Delete account
- Confirm — your personal data is queued for deletion
Deletion removes your personal profile. Business records retained for legal/accounting purposes are anonymised.
Option 2 — Request deletion by email
Email [email protected]from the address linked to your account with the subject"Delete my data". We verify ownership and process within 7 days.
Export first — your data belongs to you
Before deleting, you can export everything: clients, appointments, sales and staff records. In the app:Settings → Export. Or request an export by email and we'll provide it before deletion.
What gets deleted vs retained
- Deleted: personal profiles, client records, contact details, non-legal business records
- Retained (anonymised): financial/transaction records Kenyan law requires businesses to keep, detached from personal identifiers
Website-only visitors
If you only used this website (demo form, no account): email us with the address you used, and we'll delete your enquiry details.
Need help with export or deletion?
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