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YOUR DATA

Delete Your Data

You own your data. Here's how to take it with you — or remove it entirely.

Option 1 — Delete from within the app (instant)

  1. Log in to Podium at app.podium.co.ke
  2. Go to Settings → Account
  3. Select Delete account
  4. Confirm — your personal data is queued for deletion

Deletion removes your personal profile. Business records retained for legal/accounting purposes are anonymised.

Option 2 — Request deletion by email

Email [email protected]from the address linked to your account with the subject"Delete my data". We verify ownership and process within 7 days.

Export first — your data belongs to you

Before deleting, you can export everything: clients, appointments, sales and staff records. In the app:Settings → Export. Or request an export by email and we'll provide it before deletion.

What gets deleted vs retained

  • Deleted: personal profiles, client records, contact details, non-legal business records
  • Retained (anonymised): financial/transaction records Kenyan law requires businesses to keep, detached from personal identifiers

Website-only visitors

If you only used this website (demo form, no account): email us with the address you used, and we'll delete your enquiry details.

Need help with export or deletion?

WhatsApp us →